Question 1

What shipping methods are available?

Accepted Answer

Limited offer: Free Fedex Economy to Spain, Balearic Island, Portugal, Italy, France, Greece, Malta & Croatia.
For world wide shipping: Ask for freight offer.

Question 2

What payment methods are accepted?

Accepted Answer

Pay Pal and credits cards.   We offer safe payments through Pay Pal.  If you already a Pay Pal customer: log in as usual and confirm your payment.
New to Pay Pal: you can log in as guest or open a new Pay Pal-account to make your secure payment. The registering usually takes just a few minutes . If you are shopping for a high amount, Pay Pal might not be available.  Then you can choose a pre-payment directly to Yachtfend instead. Please contact us for this matter: sales@yachtfend.com Once the payment is registered you will receive a separate payment confirmation. If you return an item paid with Pay Pal, the money will be tranferred back to your Pay Pal-account. If you prefer your refund to your bank account; this can be done by administering it trough your Pay Pal-account.

Question 3

How do I place an order?

Accepted Answer

You car order easily directly in our web shop.
Need help or advice? Send us an inquiry on our web page. Contact link . We are happy to recommend the best products to suit your yacht.   Europe customers: Call us +34 685 655 233 (Spanish and English) World wide customers: Call us +47 900 904 15 (English) Do I need an account to place an order? No it’s not needed but we need correct contact info: Name , address, phone number ,shipping info. Please send email to service@yachtfend.com.

Question 4

How do I track my order?

Accepted Answer

You can order easily directly in our web shop. 
Need help or advice? Send us an inquiry on our web page. Contact link . We are happy to recommend the best products to suit your yacht.   Europe customers: Call us +34 685 655 233 (Spanish and English) World wide customers: Call us +47 900 904 15 (English) Do I need an account to place an order? No it’s not needed but we need correct contact info: Name, address, phone number , shipping info. Please send email to service@yachtfend.com.

FAQ